Our hand crafted chain is sold by 12 inch increments. (To order 36 inches, select 3 quantity to receive a 3 foot continual length.) We custom measure per your order so we hope that you understand when we cannot offer a return for any chain. Add one of our Leafed, Bezel, Drusy or Gemstone Focal Beads to create a delicate appearing long necklace. Imagine the time involved creating a lovely, intricate chain by hand!!